12/3/2023 0 Comments Webroot removal tool majorgeeks![]() ![]() That might be the case with spysweeper as well.Īgain I want to thank you for your replies they are really appreciated.- Please Digg this if you download! - (Bigpeeler did! :v: ) I went out and bought a new printer from hp and have been using it for three years with no problems. I had similar issues with a lexmark printer, the program would just quit working and you would have to reinstall it. It is frustrating that you fix one thing and something else goes haywire. It is just frustrating to have software that you can't really use. I am at the point where I want to persue a refund and get something else. I have installed a lot of software over the years and I have never had these kinds of issues. I do not expect programs to be 100% perfect, but I do expect that they should not cause problems and then the creators play the blame game. I agree that programs are not perfect and that malware evolves very fast. I have done some reading on this program and some of the pc magazines give it pretty good reviews. I have been reading else where on the web that other people who are experiencing problems with spysweeper are switching to spyware doctor. I will download that and see what happens. All they say is that it is a problem with them but they were working together to solve it. They won't say what they feel the problem with sun java is, I have asked. Hopefully they will fix the problem instead of giving people the run around. I just thought I would let you know what was going on. A lot of them are switching to spyware doctor. I did some looking online last night about spysweeper 5.2 problems and there are quite a few out there with problems. I also told them if this goes back the other way again that they will hear from me again. I told them that when I replied that the solution seems to work. Since they know what to do they obviously know that there is a problem. I guess this solution is better than none. It doesn't seem right that you have to disable things in order to make the program behave. I did not have any problems with it in the 5.0 version so it seems like a software problem to me. I updated the program to the 5.2 version again and did as requested. Your load and response times should be back to normal Once that is done, please open an Internet Explorer window. ![]() Uncheck the "java 2 platform standard edition 5.0 update 6 - c:\program files\java\jre1.5.0_06\bin\ssv.dll" Item Click the "Edit BHO's used by Internet Explorer" buttonĦ. I do not have the version with the antivirus. I know how it operates, what is normal and what isn't normal for my particular system. I take what I consider to be great care of my system. The approach always seems to be that it can't possibly be their product or service, it must be something else or something that you did, no matter if it is a computer, software, or what ever other kind of product or service. I think these companies sometimes think that people don't know much about how a computer works. I am not a computer genius but I am no dummy either. But when it happens three seperate times that can't be the case. Things like that have been known to happen. I initially suspected a faulty download the first time. When things are fine on the 5.0 and all messed up on the 5.2 version that tells me there is a problem with the product. I could not beleive that a definition download would solve the problem either. Yes I know it is hard to get any company to admit that there is a problem with their product. Right now I won't suggest this program to anyone. I will keep you posted on what they say next. I don't quite see how updating a definition file is going to resolve internet speed issues. No one likes software that does not perform the right way. I basically told them if they can't come up with a valid solution i would like a refund. ![]() I have let them know again I will see what they come up with next. There has to be an issue with the upgrade. I once again uninstalled the program and reinstalled the 5.0 version and things are normal. I shut down the program and internet performance was normal again. I updated to the 5.2 version and did the above and internet performance went to hell again. Put the mouse over this logo and hold down the ctrl and alt key (see picture below). To the right of the home button you will see a Spy Sweeper logo. ![]() I did that for them and there does not seem to be a problem there because of the next thing they wanted me to do. Please let me know what it say's under 'total physical memory' and 'available physical memory'. Type winmsd into the textbox and click OK. Click Start from your Windows system tray.ģ. I want to check how much RAM you have availalble on your machine. ![]()
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